How does TRNSFR work with my Etsy shop?

TRNSFR connects directly to your Etsy shop. Once connected, it automatically syncs your orders and products. When a customer purchases a digital product, TRNSFR generates a personalised PDF with a download link and uploads it to the Etsy order — all without any manual intervention.

What file types and sizes does TRNSFR support?

TRNSFR supports any file type, up to 1 GB per file. There's no cap on how many files or folders you can keep — total storage scales with your shop and is billed per TB. You can organise everything into folders and link files to your Etsy products.

How do my customers download their files?

Each customer receives a personalised PDF (uploaded directly to their Etsy order) containing a link to their download portal. From there they can look up their order, view all purchased files, and download them instantly — from any device, at any time.

Do I need technical knowledge to use TRNSFR?

Not at all. Simply connect your Etsy shop, upload your files, and link them to your products. TRNSFR handles the rest — from PDF generation to customer delivery. No coding or technical setup required.

How does the PDF generation work?

Every order gets a polished, on-brand PDF generated automatically — no design work needed. The template is fixed and maintained by TRNSFR; you only add your own personal message to buyers. When you update that message or any product details, every PDF on Etsy is regenerated and pushed back to the affected orders automatically — no re-uploading.

Every file you upload is automatically scanned for viruses and malware before it reaches your customers. This ensures all downloads are safe and helps protect your reputation as a seller.

Can I control how long download links are active?

Yes. You have full control over download access, either globally or on a per-order basis. • Set expiry dates for download links • Limit the number of downloads allowed • Restrict downloads to a maximum number of devices

Can I manage multiple Etsy shops?

Yes, TRNSFR supports multiple Etsy shops from a single dashboard. You can switch between shops and manage orders, files, and templates for each one independently.

Is TRNSFR allowed by Etsy?

Yes. TRNSFR uses Etsy's official API and complies with their seller and developer terms. Your shop and listings stay exactly where they are — TRNSFR layers automated file delivery on top, attaching your generated PDF to each order alongside whatever Etsy already shows the buyer.

How long does setup take?

Most sellers are live within 15 minutes. Connect your Etsy shop with one click, upload your files, link them to your products, and you are done — every new order from that point onwards is delivered automatically.

Where are my files stored, and are they secure?

TRNSFR stores your files in encrypted cloud storage hosted in the EU. Every file is AV-scanned on upload, served only via signed URLs locked to the order they were bought for, and protected by the device caps and expiry windows you configure. We never share your files with third parties.

How much does TRNSFR cost?

Pricing scales with your monthly order volume and storage — every feature is included in every plan, so there are no per-seat charges or feature gates. See the pricing page for the current tiers.

Is there a free trial?

No — TRNSFR is paid from the day you sign up. Plans start at £9/month for up to 15 monthly orders (£20/month + storage gets you going on most shops). You can cancel at any time from the dashboard with no exit fees, and your files and customer data remain exportable for 30 days after cancellation.

Can I cancel anytime?

Yes, you can cancel from your dashboard at any time — no long contracts, no exit fees. Your files and customer data remain accessible to you for 30 days after cancellation so you can export anything you need.

How do I get support?

Live chat at the bottom right of every page is the fastest route. You can also email hello@trnsfr.io or browse our help center at help.trnsfr.io. We reply fast — by humans.

Sell large files on Etsy. Safely. Automatically.

Now available

Built for Etsy

You know the ones — generic, public, zero protection. TRNSFR delivers every Etsy file from a branded portal, locked to the order it was bought for, and AV-scanned for peace of mind. Your product stays yours. Your customers know it’s safe.

App Demo

Auto file delivery

Branded customer portal

Etsy PDF templates

1 GB per file

Download tracking

AV-scanned uploads

Encrypted in transit & at rest

UK-built · GDPR-compliant

You know the ones — generic, public, zero protection. TRNSFR delivers every Etsy file from a branded portal, locked to the order it was bought for, and AV-scanned for peace of mind. Your product stays yours. Your customers know it’s safe.

Product

Support

Company